Field Operations App — Last-Mile Logistics Provider

Situation & Challenge

A logistics company running last-mile delivery across a major urban region was managing its driver network entirely by phone. Dispatch had no real-time visibility of delivery status, drivers had no structured way to record delivery proof, and customer notifications were manual. The operation was scaling faster than the coordination method could support.

What Coadjutant Built

An Android application for delivery drivers with offline-first architecture — critical for areas with intermittent connectivity. Features included route assignment, barcode scanning for delivery proof, photo capture, GPS status sync on reconnection, and automated customer SMS triggers. A dispatcher web dashboard provided real-time fleet view with exception flagging.

Technology & Protocols